Documentation Index
Fetch the complete documentation index at: /llms.txt
Use this file to discover all available pages before exploring further.
Error codes returned by the Document Crop & Enhance API.
code field in the response body (200 means success); an HTTP client that only checks the HTTP status will treat errors as success.
Every response also includes an x_request_id field that uniquely identifies the request. Include it when contacting support.
| Code | Description | Solution |
|---|---|---|
40101 | x-ti-app-id or x-ti-secret-code is empty | Include both authentication headers. |
40102 | x-ti-app-id or x-ti-secret-code is invalid | Verify your App ID and Secret Code. |
40103 | Client IP address is not on the IP allowlist | Add the client IP address to the IP allowlist. |
| Code | Description | Solution |
|---|---|---|
40301 | Unsupported image type. The API returns the detected type, e.g. “Current file type is .gif” | Use a supported image type. |
40302 | File size exceeds the 50 MB limit | Reduce the file size. |
40303 | Unsupported file type | Use a supported file type. |
40304 | Invalid image dimensions. Width and height must be between 20 and 10,000 pixels | Resize the image to a supported size. |
40305 | No file uploaded | Include a file in the request. |
40400 | Invalid request URL | Verify the file URL is correct and reachable. |
| Code | Description | Solution |
|---|---|---|
40003 | Insufficient balance | Top up the account before using the service. |
40004 | Invalid request parameters | Check the request parameters against the documentation. |
40007 | The service does not exist or is not published | Verify the service is available on your account. |
40008 | The service is not enabled | Enable the service in the console before retrying. |
| Code | Description | Solution |
|---|---|---|
40306 | QPS limit exceeded | Do not retry on this status code; continued requests may trigger IP rate limiting. Contact support to raise the limit. |
30203 | Upstream service failure | Retry the request later. |
500 | Internal server error | Retry the request. Contact support if the problem persists. |